Price Match Guarantee policyold

1. Which competitors will Empire Lube Equipment price match?

Empire Lube Equipment will price match items sold by any retailer who sells products in both retail stores and online under the same brand; we will also match those that are sold and shipped by Amazon.com and Wayfair.com. Marketplace products sold through any eligible competitor (e.g., products sold or shipped by a third party) are excluded. Competitor must be selling same item in new unopened box and a USA competitor.

2. Which items does Empire Lube Equipment price match?

We price match almost everything we sell. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify. You must provide Empire with a link or a means proving to us of the lower price.

3. Are there any items and services that aren’t available for Price Match?

We don’t price match competitors’ or our own local or special events (e.g., grand opening, anniversary, clearance, timed sales or liquidation sales, “Black Friday” or “Cyber Monday” sales).

The following products and services are excluded from our Price Match Guarantee: our Empire Lube Equipment services we will work with you to make sure you are satisfied.

Also, we do not price match taxes, warranties, typographical errors, merchandise credits or contracted prices.

4. What happens if I buy something and then Empire Lube Equipment discounts it? Can I get a price match for the difference?

If you purchase an item from Empire Lube Equipment and tell us within 14 days that you found that item at a lower price at Empirelubeequipment.com, we’ll refund the difference. To claim a price match, please call us at 855-947-8677 or email us at info@empirelubeequipment.com/p>

5. Will Empire Lube Equipment match a competitor’s price for a product where the competitor also offers an instant rebate, mail-in rebate, gift check or gift card, or free or discounted item?

If a competitor offers a product that comes with an instant rebate, mail-in rebate, gift check/gift card or similar discounts, we will not take these discounts into account. If a competitor offers a product that comes with a free or discounted item, and Empire Lube Equipment does not carry the free or discounted item, we will only match the price you pay at the point of purchase, and will not take the free or discounted item into account.

6.Are delivery charges included in the price match?

It depends on whether your Empirelubeequipment.com order will receive free shipping, and whether the competitor’s order will offer free shipping:

If your Empirelubeequipment.com order will receive free shipping and the competitor’s order will receive free shipping, we will price match the product without considering shipping charges.

If your Empirelubeequipment.com order will receive free shipping and the competitor’s order will not receive free shipping, we will include an appropriate shipping charge in the competitor’s price before calculating the price match.

If your Empirelubeequipment.com order will not receive free shipping, and the competitor’s order will receive free shipping, we will deduct the Empire Lube Equipment shipping charge from the competitor’s price, so that the Empire Lube Equipment price match item total is the same as the competitor’s price.